Shipping Policy

Shipping Policy (UK Only)
1. Shipping Locations
iCommUniCAte Differently currently ships within the United Kingdom only.
International shipping is not available at this time.
2. Delivery Time
All orders are processed and dispatched as quickly as possible.
Estimated delivery time: 3–10 days from the date of dispatch. Delivery times may vary slightly depending on Royal Mail or courier delays, busy periods, or unforeseen circumstances.
3. Order Processing
Orders are normally processed Monday–Friday.
Orders placed on weekends or bank holidays will be processed the next working day.
4. Shipping Fees
Shipping fees are displayed at checkout.
Free shipping may be offered during promotions or special events.
5. Incorrect Addresses
Customers are responsible for providing accurate delivery information.
We cannot replace or refund orders shipped to an incorrect address provided at checkout.
6. Lost or Delayed Parcels
If your parcel is delayed or appears lost, please contact us at icommunicatedifferently@gmail.com.
We will assist you in tracking the order and resolving the issue.
7. Damaged Items
If your order arrives damaged, please email us within 48 hours with photos of the item and packaging so we can arrange a replacement.
8. Contact Information
For shipping enquiries, contact: icommunicatedifferently@gmail.com

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