​Refund Policy iCommUniCAte Differently
1. Made‑to‑Order Items
All of our clothing items are made to order.
Because each item is produced individually after purchase, we cannot accept returns, exchanges, or refunds on any clothing items unless otherwise agreed in writing. For any questions about returns, email us at icommunicatedifferently@gmail.com.
2. Damages and Issues
Please inspect your order as soon as it arrives.
If your item is defective, damaged, or incorrect, contact us immediately so we can review the issue and arrange a replacement where appropriate.Email: icommunicatedifferently@gmail.com
3. Exceptions / Non‑Returnable Items
Certain items cannot be returned, including:custom or personalised productsgift cardsany clothing item (due to made‑to‑order production)If you have questions about a specific item, please get in touch.
4. Refunds (If Approved)
If a refund is approved (for example, for a damaged or incorrect item), we will notify you once the returned item has been received and inspected. Approved refunds are issued to your original payment method within 10 business days.
Please note: banks and card providers may take additional time to process the refund.If more than 15 business days have passed since your refund was approved, please contact us at icommunicatedifferently@gmail.com.
5. Returns & Exchanges
We do not accept returns or exchanges on any clothing items, as they are made to order.
Exceptions may be arranged only in special circumstances and must be agreed in advance. For any return or exchange questions, email: icommunicatedifferently@gmail.com